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If you have Q’s, we have A’s.

If you have questions about Newcastle Casino, chances are you can find an answer here. If you still need help, feel free to contact us.

General Info

You need to be at least 18 years old.

No. However, using your Players Club Card means you can qualify for promotional events, exclusive invitations, our monthly calendar with exclusive offers, annual Win/Loss Statements, plus rewards for play.

Every 100 points is equal to $1.00. And you can use Rewards at our dining areas and gift shop.


Currently there are no non-smoking gaming areas; however, our Kitchen 44 restaurant is smoke-free.

Absolutely. Our Kitchen 44 offers a wide selection of American and Southern-style foods: all-day breakfast, burgers, dinners, hot dogs and more. And check out our Front Row Sports Bar for some delicious nachos and wings (and, of course, drinks).

At this time, we don’t offer gift certificates that can be used at the Renaissance Gift Shop or one of Newcastle’s food venues. However, when you use your Players Club Card, you can receive rewards and special offers.

Currently, children cannot dine in the restaurant.

Yes, to both. We have ATMs located throughout the casino and a check-cashing system to get money using your credit card.

At this time there is no designated parking for Recreational Vehicles.

Gaming & Promotions

Yes, all promotions require you to be there. Fortunately, there’s always a really good time happening at Newcastle.

Simply stop by the Players Club Desk and fill out the proper paperwork or go online here.

You bet: new members can earn up to $250 in Rewards Play on the first day of sign up.

At this time, we don’t have a dedicated poker room, but we do have 3-Card Poker, Blackjack and Ultimate Texas Hold ‘Em.