If you have Q’s, we have A’s.
If you have questions about Newcastle Casino, chances are you can find an answer here. If you still need help, feel free to contact us.
You need to be at least 18 years old.
No. However, using your Players Club Card means you can qualify for promotional events, exclusive invitations, our monthly calendar with exclusive offers, annual Win/Loss Statements, plus rewards for play.
Currently there are no non-smoking gaming areas; however, our Kitchen 44 restaurant is smoke-free.
Wheelchairs are always available at the Players Club Desk.
Currently, children cannot dine in the restaurant.
Yes, to both. We have ATMs located throughout the casino and a check-cashing system to get money using your credit card.
At this time there is no designated parking for Recreational Vehicles.
Gaming & Promotions
Yes, all promotions require you to be there. Fortunately, there’s always a really good time happening at Newcastle.
Simply stop by the Players Club Desk and fill out the proper paperwork or go online here.
You bet: new members can earn up to $107 in Rewards Play on the first day of sign up.