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Careers

Welcome to a winning career.

We’re excited to meet you! Fill out the quick apply form below and someone from our team will be in touch with you soon.

You can also visit our property every Thursday, from 9 AM – 12 PM, for open interviews. Simply, check-in with the Players Club or call 405-383-6536.

Check out our featured positions.

  • Sweeps, mops, vacuums and performs basic janitorial procedures.
  • Dusts, polishes, and cleans furniture in common areas and other areas as requested. Fabric upholstered furnishings are to be vacuumed.
  • Cleans windows, doors, mirrors, glass partitions, baseboards, jambs, trim and walls.Maintain sanitization of restrooms. Empty and clean waste receptacles.
  • Mixes various cleaning agents and use cleaning solutions to remove stains and clean surfaces.
  • Ability to use vacuum cleaner, basic equipment and knowledge for carpet care.
  • Uses safe and sanitary work practices when cleaning facilities and using cleaningchemicals.
  • Cleans and restocks drink stations.
  • Cleans and restocks Bag in Box (BIB) rooms.
  • Performs other duties assigned.
  • Count money collected for recording to ensure amounts are documented.
  • Open bill acceptors in the secured Soft Count room from electronic games and places the currency and ticket in ticket outs into the currency counter.
  • Complete appropriate documentation through the Bally’s system to be sent to Accounting and delivers monies to vault area.
  • Take currency and ticket in ticket out received from the kiosks and runs through the currency counter in order to separate the bill by denomination and send 1st count totals to accounting.
  • Destroy used playing cards by using a machine to punch a hole in them. Cards are then sold, discarded or donated.
  • Remove canisters from Blackjack, Poker, and Electronic Game bill acceptors and places them on a secured cart to transport them to the secured Soft Count Room for initial count and verification.
  • Perform other duties as assigned.
  • Issue banks to all POS stations and Kiosks so monies will be available to customers.
  • Stack currency manually and sort, count, and wrap coins so counting and recording of all monies received through the facility will be accurately accounted for.
  • Properly count down all clerks for total monies, subtracting change banks and recording all actual amounts counted on proper forms to document the accuracy and accountability of operations.
  • May pull and replacement of canisters from the gaming machines to assist with the drop.
  • Comply with facility policies, procedures and standards ensuring the money room is in compliance with all MICS and TICS.
  • Perform all other duties as assigned.
  • Monitors and ensures the safety of guests, employees and tribal assets through constant patrol and observation of all assigned areas and reporting activities in accordance with departmental guidelines.
  • Monitors and maintains control of facility access points and permitted areas of entry and responds to sounding alarms ensuring the safety of employees, guest and tribal assets. Assists other departments when emergency conditions threaten or actually exist (Fire, weather, medical, etc) to assure the facility is protected.
  • Prepares reports based upon observations, information and occurrences to ensure compliance with departmental standard operating procedures.
  • Assists in maintaining customer and employee confidence and safeguards the operations by maintaining confidentiality of all information they may be exposed to in the performance of their duties.
  • May be required to monitor the opening and closing of machines for routine repairs and maintenance to ensure the integrity of the machine is maintained.
  • May be required to provide escort for the transfer of monies at or within the facilities.
  • Interpreting and enforcing established guidelines in conjunction with operations in order to protect the assets of the Chickasaw Nation.
  • Performs all other duties as assigned.
  • Patrol assigned areas to ensure the safety of guests, employees, and tribal assets through observation and reporting of activities in accordance with departmental standard operating procedures.
  • Monitors and maintains control of facility access points and permitted areas of entry and responds to sounding alarms ensuring the safety of employees, guests, and tribal assets.
  • Prepares reports based upon observations, information, and occurrences to ensure compliance with departmental standard operating procedures.
  • Assists in maintaining customer and employee confidence and safeguards the operations by maintaining confidentiality of all information they may be exposed to in the performance of their duties.
  • Complete daily check of bicycle checklist, ensuring the safety of the bicycle to be maintained by approved personnel.
  • Conduct patrol duties on foot, by car, and bicycle. Attend to any parking – lot incidents including but not limited to accidents occurring on facility grounds.
  • May be required to monitor the opening and closing of machines for routine repairs and maintenance to ensure the integrity of the machine is maintained.
  • May be required to provide escort for the transfer of monies within the facilities.
  • Perform all other duties as assigned.
  • Will dispatch all facility personnel to include but not limited to Lighthorse Police, emergency medical, and local fire department as requested by the security or management team.
  • Contact Security Officers by radio of any alerts received through the casino based software system including top prize payouts, machine tilt, machine open, or patron requesting assistance.
  • Record all Security employee call-ins and submit to proper security management.
  • Will log all dispatch calls (incoming/outgoing) and or electronic alerts.
  • Perform other duties as assigned.
  • Welcome and greet patrons into the gift shop.
  • Pick up and sign for cash bank to be used on assigned shift.
  • Answer basic questions and lead patrons to items of interest for sale in the gift shop and main facility. Order catalogue items not in stock for individual customers to meet guest needs.
  • Ring up purchase items on cash register, accept credit card or cash, and count out change when required.
  • Maintain purchase log of sales conducted on assigned shift to be given to Gift Shop Manager for inventory purposes.
  • Answer basic questions concerning services provided at a facility level and direct customers to appropriate area.
  • Count down credit card receipts, cash received, and balance cash drawer on assigned shift. Complete cash report for all cash denomination and credit card receipts.
  • Perform other duties as assigned.
  • Welcome and greet patrons into Players Club location to ensure guest awareness
  • Inform customers of our promotions, card benefits, and corporate account group offers while providing excellent customer service
  • Explain point reward system and the different award levels and gifts available based on their usage
  • Determine complimentary worthiness of card play using established guidelines and guest point total listed in Casino Management system.
  • Create Player’s Club Cards entering customer data into computer system capturing information such as Name, Address, Telephone Number, and Gender in order to track game play for gifts, promotional participation, and to increase membership
  • Answer basic customer questions concerning gaming machines, table games, and promotional events (e.g. downloadable credits, win/loss statements, customer mailings, table games available, and promotional events occurring)
  • Update patron information on casino based software as requested by patron
  • Operate a closed circuit television system to monitor gaming and money-handling activity to ensure proper procedures are followed.
  • Document and record any suspicious gaming activities to pass to supervisors for further investigation.
  • Maintain a proficient knowledge of all surveillance policies and procedures and a general knowledge of MICS/TICS and CNDC’s overall policies and procedures.
  • Update and review current list of barred and banned individuals ensuring strict compliance.
  • Prepare daily activity and incidents reports to establishing video evidence and perform frequent audits to protect the Chickasaw Nation’s employees and assets.
  • Perform other duties as assigned.

The Newcastle Employee Benefits.

At Newcastle, we recognize the important role employee benefits play in the decision to join a company. Below you will find a breakdown of the benefits, perks, and discounts we provide to our employees. For more information about the benefits we offer, please contact us.

  • Comprehensive benefits package for single or family coverage
    • Full-time employee plan including medical, prescription, vision and dental
    • Part-time 38 employee plan including medical, prescription and vision
  • Life and AD&D insurance provided at no cost
    • Full-time employees – twice annual salary up to $500,000
      • $5,000 spouse benefit included at no cost
      • $2,000 dependent benefit included at no cost
    • Part-time 29 & part-time 38 employee coverage of – $50,000
  • Supplemental insurance: dental, vision, life, accident, critical illness, hospital indemnity, and short-term disability
  • Health care and dependent care flexible spending account
  • 401(k) retirement with company match up to 5%
  • Paid leave
  • Short-term disability, long-term disability, catastrophic leave, military leave and family medical leave (eligible once required hours and time of employment have been met)
  • Employee assistance program: includes counseling, financial services, credit report issues, child/elder care, legal questions, identity theft, medical bill saver and more.
  • Chickasaw Nation employee health clinic- No out-of-pocket expenses for in-house clinic visits, lab work or x-rays. Locations in Ada and Norman. (Must be active on CN health plan)
  • Chickasaw Nation employee clinic pharmacy- no cost for generic and a $10 discount on name brand prescriptions. Locations in Ada and Norman. (Must be active on CN health plan)
  • Chickasaw Nation Rx benefit- Available only through pharmacy refill center in Ada. Prescriptions filled at no cost for employees and their dependents enrolled in Chickasaw Nation medical/Rx plan. 90-day supply on most maintenance medications, convenient drive-thru or mail delivery (some limitations apply).
  • IDP (Individual Development Plan)- this allows employees the opportunity to achieve professional and personal growth through courses offered online via Zoom or in-person (eligibility periods apply).
  • Access to wellness centers, which include youth programs, swimming, aerobics, Zumba, Arc Trainers, nutrition consultations, etc.
  • Preventative health screenings offered at employee health fairs, including free biometric screening, yearly mammogram, etc.
  • Preference at the Chickasaw Nation child development center child care services, school-age program and sick child care
  • Higher education reimbursement
  • Chickasaw Foundation scholarship program
  • Personal and/or family counseling
  • Housing and home loan services
  • Registered dietitians and nutrition services
  • Access to thousands of preferred vendor discounts